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SameGameNow Support

Find help for gameplay, tools and purchase checks.

Purchases and ads

Purchases and ads are available in supported versions and regions. Remove End-of-Game Ads is a one-time purchase offered in Japan. Check availability and prices on the purchase screen. Regular play and free tools work offline. Loading and watching ads need a connection.

Start in the app

How to Play includes a separate practice board for selecting and clearing blocks. Illustrated guides explain tools and bonuses.

Your board is saved during play. Choose Continue on Home to return to it.

How many tool uses are included?

Each new game includes one free use of Clear One and one of Swap.

After the free use, complete an ad to earn one extra use of your chosen tool. Each tool allows two uses per game: one free and one from an ad. Extra uses apply only to that game and do not carry over to a new game or a same-board replay.

Only a confirmed valid action spends a use. Cancelling spends nothing. Tools add no block points, but fewer remaining blocks can increase the final bonus.

Remove end-of-game ads

Open Home → Shop to purchase Remove End-of-Game Ads. This one-time purchase removes ads shown when leaving results for another game or Home.

For an existing purchase, open Settings → Restore the ad-free purchase. Checking and restoring purchases require a connection to Apple. The checks alone do not create a new charge.

After purchasing, optional ads for an extra tool use remain available only when you choose to watch.

TestFlight testing

In TestFlight, use Home → Shop to test the ad-removal purchase. Purchases use Apple Sandbox and do not create real charges. Ads use Google official test ads.

After purchasing, check that ads do not appear when leaving results and that Settings can restore the purchase.

After using a tool’s free use, choose Add with an ad to test a Google official test ad. Earning the reward should add one use; cancelling target selection should keep it, and confirming should spend it. Closing without earning a reward or failing to load an ad must not add a use.

After purchasing, optional ads for an extra tool use remain available only when you choose to watch.

Still need help?

Use the Kitokito Apps contact form and include SameGameNow, your device model, iOS version, app version, what happened and any error shown.

Open the contact form

For a purchase issue, include the steps taken and the message shown. Do not send passwords, verification codes or card numbers.